FAQ
Questions, answered.
What is RYNSE?
RYNSE is a pack of 40 individually wrapped, water-based cleansing wipes. They give you a fresh, clean feeling when water isn't available — after the gym, on the road, at a festival, after a flight or on a long working day.
What are the wipes made of?
RYNSE wipes are water-based, pH-balanced and alcohol-free. Each wipe is individually wrapped, so it stays fresh until you open it.
How many wipes are in a pack?
40. Every wipe is individually wrapped in a compact, discreet sachet you can carry anywhere — pocket, gym bag or hand luggage.
Is RYNSE for men or women?
RYNSE is unisex. The product and the sachet are designed for anyone who wants to stay fresh anywhere.
Can I buy once, or do I need a subscription?
Both. Choose a one-time purchase for a single pack, or Subscribe & Save for automatic deliveries every month. You can cancel a subscription at any time from your account.
How do loyalty benefits work?
Subscribers build up a loyalty benefit for every full year their subscription runs without interruption. The benefit only exists while the subscription is active: if you cancel, it resets. A new subscription later starts again at year 1.
How can I pay?
With iDEAL, Apple Pay and credit card (Visa, Mastercard). Payments are processed securely by Mollie.
How fast do you deliver and what does shipping cost?
Delivery: [delivery time TBD]. We ship worldwide. Shipping costs €3.95 in the Netherlands (free from €30.00), €7.95 in the rest of Europe (free from €50.00) and €14.95 elsewhere (free from €75.00) — subscriptions always ship free. Orders outside the EU may be subject to import duties, payable by the recipient.
Can I return my order?
You can return an unopened pack within 14 days of delivery. See Shipping & Returns for the details.
Something else? Contact us.